.png)
Empowering Families with Practical, Trauma-Informed Support
Intercept Health’s ROC program offers hands-on, in-home coaching for parents and caregivers to build practical parenting skills in real-life settings. Our approach is evidence-based, family-centered, and trauma-informed, focusing on promoting safety, stability, and long-term change.
who we serve?
We work with families experiencing:
-
Emotional, behavioral, or developmental challenges in children and adolescents
-
Stress related to parenting roles, transitions, or reunification after out-of-home placement
-
Trauma, grief/loss, exposure to domestic violence, or recovery from substance use (when clinically safe)
-
Common parenting challenges like tantrums, defiance, school refusal, bedtime routines, or screen-time conflicts
-
Kinship, foster, or adoptive caregiving needing targeted support to strengthen family bonds and stabilize placements
Eligibility and referral criteria
Appropriate when:
-
A child (ages 0–18) resides in the home, or reunification is underway
-
Caregivers are willing to participate actively and practice skills between sessions
-
The home/community setting is safe for service delivery
-
Funding is in place (typically through DSS or the Children’s Services Act)
Exclusion/Deferral
(may require higher care):
-
Imminent safety concerns (e.g., active suicidality, violent behavior)
-
Untreated acute substance use or psychiatric/medical instability
-
Court-ordered services conflicting with the ROC model
what services include
ROC provides structured, strengths-based coaching in the home or community:
-
In-home skill coaching during daily routines (meals, transitions, homework, etc.)
-
Trauma-informed strategies focused on safety, regulation, and connection
-
Behavior support planning (clear rules, natural consequences, reinforcement)
-
Parent-child communication skills (validation, limit-setting, conflict resolution)
-
Parental self-care and stress management
-
Collaboration with schools and community providers
-
Navigation of community resources and supports
Our Approach
We integrate proven techniques within a culturally responsive and family-centered framework:
-
Strengths-first planning: Celebrate progress, not perfection
-
Skill-building over time: Teach → Model → Coach → Fade
-
Data-informed progress with clear, measurable goals
-
Caregiver empowerment through actionable tools, not just theory
Frequency & Duration
-
Session frequency: 1–3+ sessions per week
-
Session length: 60–120 minutes
-
Program length: Time-limited; based on progress, goals, and payer requirements
Targeted Outcomes
-
Stronger parent-child attachment and nurturing interactions
-
Fewer behavioral crises and improved family routines
-
Greater school readiness and consistent attendance
-
More confident, consistent parenting practices
Frequently asked questions
- 01
- 02
- 03
- 04
- 05
Service
areas
We proudly provide Intensive In-Home Services in parts of Virginia, including:
-
Roanoke City
-
Roanoke County
-
Augusta County
-
and the surrounding communities.
