helping
at-risk youth,
adults and families succeed
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CRisis

one

community

crisis

services

CRISIS REFERRAL LINES

ROANOKE VALLEY / STAUNTON AREA

540-315-6659

Monday - Friday 8 a.m. - 7 p.m. 

The Crisis One voicemail and email will be checked at 8:00 a.m. and at 7:00 p.m. on Saturdays and Sundays

During an initial call to the Crisis One Referral Line you will be asked to provide information about the presenting problem, demographic information, and funding or insurance information so a face to face assessment may be scheduled if appropriate. Crisis services are not provided over the phone.

The National Suicide Talk Hotline is: 1-800-273-8255

 

our values

  • accountability
  • service excellence
  • kindness
  • team loyalty
  • authenticity
  • passion
  • innovation

Commitment to Trauma Informed Care

Intercept Health offers a robust continuum of residential, therapeutic foster care, school-based, clinic-based, and community-based services. Our clinical approach may vary between programs as we work to meet unique behavioral health needs of our individuals and their families. However, the foundation of our clinical approach is rooted in trauma-informed care. A trauma-informed approach means our programs realize the prevalence of trauma and opportunities for recovery and they can recognize signs and symptoms of trauma in individuals, families, and staff. A trauma-informed approach also means understanding how trauma affects the brain, body, and a person’s choices and behaviors and integrates this knowledge in how to best respond through actions, relationships, and environments. A trauma informed approach means assessing situations through a culturally sensitive lens and understanding each person’s situation and story is unique. Through trauma-informed care we partner with individuals and families in their healing process and work to avoid experiences that may be re-traumatizing. 
 
Intercept Health’s leadership is firmly committed to cultivating and maintaining a culture of trauma-informed practices and perspectives. Through our individual and collective efforts, we elevate others to live their healthiest lives.

“We have been extremely pleased with both your excellent service delivery and your collaborative and creative practices”
— NORTHERN VIRGINIA SOCIAL WORKER